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Resume — Mary Youngblut

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Customer focused business executive; results-oriented with experience in multiple functions including sales management, strategic and tactical marketing, new product development, new business development, and operations management. Strategic, visionary, and practical leader at both the corporate and business unit level. Active in the global marketplace and experienced with mergers, acquisitions and divestitures. Strong team builder, a skillful and persuasive communicator.

· Sales and marketing experience includes strategy development, portfolio management, P&L responsibility, management of North American sales staff and authorized distributors, market research, marketing communications and advertising, customer development and support for a global marketplace.

· Strong technology, operations management, and customer service experience with a proven ability to manage technical, administrative and sales/marketing staff, promote a “customer focused” attitude, and deal effectively with internal and external customers to solve problems. Trained in Lean Manufacturing; experienced Six Sigma Greenbelt.

· Solid planning skills with proven results in strategic and financial planning, forecasting and budgeting, profit improvement and manpower utilization plans. Effectively developed sales, profit, strategic and long-range operational and business plans. Change agent with focus on strategic process development and implementation. MBNQA and ISO9001-2001 trained.

EXPERIENCE

ADVANCED TECHNOLOGY SERVICES, INC, Peoria, IL (2004-2006)

A privately held, relatively new growth-oriented industrial services business, providing maintenance, parts repair, and IT support services to Fortune 500 manufacturing companies.

Segment Leader

Member of the company’s leadership team for the $25 million parts repair business unit, reporting to the general manager. Led groups focused on marketing, customer service, pricing, sales, and parts brokerage.

· Introduced new customer satisfaction measurements and policies that led to improvement in customer perception of the unit’s performance, with scores increasing 20% in a year.

· Analyzed an under-performing segment of the unit’s business and made recommendations to the leadership team regarding potential future alternatives.

· Implemented new pricing organization and processes to meet internal needs for control and external customer needs for documentation

· Introduced new marketing and promotional processes and tactics for growth; demonstrated growth greater than 20% in targeted product lines

IDEAL INDUSTRIES, INC, Sycamore, IL (2002 – 2004)

A privately held company manufacturing products for electrical contractors, including wire connectors, testers and meters, hand tools, datacom installation products, and wire installation products.

Business Unit Manager

Member of the company’s executive management team, reporting to the CEO. Responsible for leadership of a $25 million matrix organization including engineering, manufacturing, marketing, and quality. Products included fish tapes, hand conduit benders, wire pulling lubricants, and other pulling supplies – sold through both electrical wholesalers and retail channels.

· Improved profit performance by 10% while commercial construction market declined more than10%

· Developed multiple new products, implemented multiple cost reductions, resolved multiple product performance and regulatory issues

· Developed a stronger strategic vision utilizing market research and outside consultants

· Developed and implemented multiple promotional projects for electrical wholesale customers

HONEYWELL SENSING & CONTROL, Freeport, IL (1979 - 2002)

An $800 million division and manufacturer of electrical and electronic switches, indicators, sensors and controls.

Director of Customer Development (1999-2002)

Member of division’s executive management team with direct responsibility for sales, marketing and new product development for a $150 million business unit serving the industrial, aerospace, military and heavy-duty vehicle markets.

· Grew sales by 20% per year while improving profit by greater than 15%

· Increased sales productivity from $2.5 million to $3.5 million per person.

· Streamlined product portfolio, refocused R&D spending

· Divested 3 product lines, acquired 2 additional product lines

· Leader of division teams such as: engineering project approval committee, market driven product definition teams, acquisition integration teams, TQM Council on customers and markets, business process improvement teams.

Director Aerospace and Military Products (1997-1999)

Directed manufacturing operations, current products engineering and product marketing for a $75 million aerospace and military business.

Product Manager (1994-1997)

Responsible for five P&Ls totaling $100 million sales of electromechanical switches.

Manager of Customer Service/Manager of Customer Satisfaction (1986-1994)

Provided leadership to create a world-class Customer Response Center and implemented division’s first customer satisfaction program.

Product Administrator (1981-1986)

Buyer (1979-1981)

FRANKLIN SCHOOL DISTRICT, Franklin, Wisconsin, Classroom Teacher 1972-1979

EDUCATION

· University of Wisconsin Whitewater, Whitewater Wisconsin; Bachelor of Science degree, Education and Mathematics, graduated Cum Laude, 1972

· Executive Marketing Certification from Northern Illinois University

· Graduated from Honeywell Executive Schools: Advanced Program for Directors and Advanced Program for Managers

· Certified Six Sigma Green Belt with emphasis on Lean techniques.

RECOGNITION/COMMUNITY INVOLVEMENT

· Nominated 3 times for Lund Award, recognizing key leaders within Honeywell.

· Won Honeywell General Managers award in 2000.

· City of Freeport 20/20 Community Strategic Planning

· Past Director Cornerstone Credit Union, Freeport, IL

· Past Board of Directors, trainer, and line worker for Contact Crisis Hotline